AI Receptionist
Answers every call, books the job and texts you the summary — 24 hours a day.
- Typical price
- $1,000–$2,800
- Typical timeframe
- 1–2 weeks
- Before you pay
- Working prototype
Sound familiar?
Why businesses ask for this
Calls go to voicemail while you're on the tools or with a patient, and the caller doesn't leave a message.
Staff get pulled off real work to answer 'are you open?' and 'how much is…?' calls all day.
After-hours enquiries wait until the morning and half of them have gone elsewhere.
What it does
Built around how you work
Most small businesses miss a third of their calls. Each one is a customer who rings the next name on Google. An AI receptionist answers on your existing number, sounds natural, knows your services and prices, books appointments into your calendar, and sends you a summary of every conversation. It never puts anyone on hold.
- Answers on your existing phone number, in a natural Australian voice
- Knows your services, hours, prices and common questions — trained on your material
- Books appointments or call-backs directly into Google Calendar, Outlook or your booking system
- Takes messages and captures name, number and reason for calling
- Transfers to a real person when it should, based on rules you set
- SMS and email summary of every call within seconds
- Call log with transcripts, searchable, in your admin dashboard
- Handles multiple calls at once — nobody gets an engaged tone
Example
How it works for a dental practice
A patient calls at 7:40pm about a chipped tooth. The receptionist answers, checks the practice's after-hours rules, offers the first emergency slot at 8am tomorrow, books it, confirms by SMS, and emails the practice manager a summary with the patient's details. In the morning the team already knows who's coming and why. During the day, routine calls about fees and parking are handled without interrupting the front desk.
What's included
- Written scope and fixed setup quote
- Voice, script and knowledge base built from your services and FAQs
- Phone number setup or forwarding from your existing number
- Calendar or booking-system connection
- Admin dashboard with call log and transcripts
- Monthly plan covering call minutes, hosting and tuning
Pricing
What it typically costs
Ranges are in AUD excluding GST and reflect what similar builds have cost. Your figure depends on scope — and you'll have it in writing, fixed, before we build anything.
Build
$1,000–$2,800
Fixed price after scoping. Nothing payable until you've seen the prototype working.
Ongoing (required to run it)
from $99/mo
Per month incl. call minutes. We host and run this for you; the plan covers hosting, usage, monitoring and support. 30 days' notice to cancel.
Step 1
Scope it, price it
A 30-minute call, then a short written scope listing exactly what the tool will do and a fixed price. No hourly rates, no surprises.
Step 2
See it working — free
We build a working prototype of the core feature and demonstrate it. If it doesn't do what we agreed, you walk away and owe nothing.
Step 3
Pay, we finish, you own it
Once you're happy, you pay and we complete the build, hand it over and train your team. Support, hosting and updates are available monthly if you want them.
Questions
About ai receptionists
Will callers know it's an AI?
It introduces itself honestly and sounds natural. Most callers just want an answer or a booking; they get it immediately instead of a voicemail beep, and satisfaction is high. You choose the name and the tone.
What happens when it can't help?
It takes a message, transfers to a nominated number, or offers a call-back — whichever you've set. You always get the summary.
Can it speak other languages?
Yes. Common community languages can be supported, useful in Sydney's diverse suburbs.
Do we keep our number?
Yes. Your existing number forwards to the receptionist on the rules you choose — always, after hours only, or after three rings.
What does the monthly fee cover?
Hosting, call minutes up to your plan, ongoing tuning and support. We host and run it for you; you don't need to manage anything.
Often built alongside
Missed-call assistant
Never lose a lead to voicemail again. Missed calls get an instant text back and a transcript in your inbox.
Typically $650–$1,750 · from $55/mo
Job & workflow trackers
Every job, booking and approval in one place, moving without you chasing it.
Typically $2,800–$10,500 · from $55/mo
Websites & landing pages
Fast, modern sites that rank on Google and turn visitors into enquiries — built, hosted and looked after by us.
Typically $1,000–$4,200 · from $35/mo
Related reading
Want a ai receptionist built for your business?
Tell us how you do it today. We'll scope it, quote it, and show you a working prototype before you pay.
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