Custom software for your business. You see it working before you pay.
Quote generators, dashboards, AI receptionists, customer portals, websites — built around how your business actually runs. We build a working prototype first. No invoice until it does what we agreed.
Sydney-based, Australia-wide. Your data stays in Australia. You own the code.
How it works
Scope → free prototype → pay → own it
Businesses running on software we built
Platforms, portals, calculators and websites in daily use — every one built the way we'd build yours.
How we work
Three steps. Nothing to pay until you've seen it working.
Most people have been burnt by software that cost a lot and did little. So we changed the order: you see it work first.
Scope it, price it
A 30-minute call, then a short written scope listing exactly what the tool will do and a fixed price. No hourly rates, no surprises.
See it working — free
We build a working prototype of the core feature and demonstrate it. If it doesn't do what we agreed, you walk away and owe nothing.
Pay, we finish, you own it
Once you're happy, you pay and we complete the build, hand it over and train your team. Support, hosting and updates are available monthly if you want them.
What we build
Tools that pay for themselves
Every one of these started as a custom build for a real business. Each page explains what it does, what it costs and how it would work for you.
Sell more
Tools that win the job and get you paid faster.
Quote generator
Quotes out in minutes, priced right every time, from any device.
Typically $1,250–$3,700 · from $35/mo
Invoice generator
Invoices, statements and receipts that generate themselves from work you've already logged.
Typically $1,000–$3,000 · from $35/mo
AI receptionist
Answers every call, books the job and texts you the summary — 24 hours a day.
Typically $700–$2,000 · from $99/mo
Missed-call assistant
Never lose a lead to voicemail again. Missed calls get an instant text back and a transcript in your inbox.
Typically $450–$1,250 · from $55/mo
Websites & landing pages
Fast, modern sites that rank on Google and turn visitors into enquiries — built, hosted and looked after by us.
Typically $700–$3,000 · from $35/mo
Social content creator
On-brand posts, images and captions generated from your services and jobs — in your voice, ready to schedule.
Typically $1,250–$4,000 · from $139/mo
Run smoother
Tools that take the chasing, re-typing and guesswork out of the day.
Calculators & estimators
Any calculation your team does by hand, turned into a tool your staff or customers can use — and a lead magnet on your website.
Typically $600–$2,000
Dashboards & analytics
See what's actually happening in your business — live, in one place, without a spreadsheet in sight.
Typically $1,500–$6,000 · from $55/mo
Job & workflow trackers
Every job, booking and approval in one place, moving without you chasing it.
Typically $2,000–$7,500 · from $55/mo
Customer portals
Give clients a login to see their progress, documents and invoices — and stop answering the same emails.
Typically $2,500–$7,500 · from $69/mo
Compliance & records
Registers, evidence and audit trails that make inspections boring.
Typically $3,000–$10,000 · from $99/mo
AI document assistants
Read, extract, draft and summarise — the paperwork your team hates, handled.
Typically $1,500–$5,000 · from $69/mo
Foundations
The hosting, data and custom builds everything else sits on.
Database setup & hosting
A secure, Australian-hosted database for your business data — set up, backed up and connected to your website, apps and reports.
Typically $400–$1,250 · from $29/mo
Custom web apps
If it isn't on this list, describe it. If it runs in a browser or on a phone, we can probably build it.
Typically $4,000–$20,000 · from $99/mo
Don't see your problem? Describe it — if it runs in a browser or on a phone, we can probably build it.
Sound familiar?
The problems we fix every week
If your team spends more time on admin than on the work you're paid for, that's a tool waiting to be built.
- Admin eats time that should go to customers
- Quotes and invoices get re-typed from things that already exist
- Calls are missed and nobody knows who rang
- Reports take days and are stale when they're done
- The process breaks whenever one key person is away
- Customers email to ask things they should be able to see
- Staff credentials and expiries live on sticky notes
- Paperwork gets typed from PDFs into a system by hand
- Bookings clash or fall through the cracks
- Three subscriptions together almost do what you need
- The website looks fine but never produces an enquiry
- You know AI could help but not where to start
Work
Built, shipped and in daily use
Compliance software for care providers
Accorda
A full compliance platform for Australian care providers, from first line of code to paying customers
Wholesale seafood, Sydney
Aquora Trading
Import calculators and paperwork automation for a Sydney seafood wholesaler
Business advisory
VentureGuard Global
Two assessment apps that turned a consultancy's expertise into a product
Why True North
Small team, big-company discipline
Fifteen-plus years in business analysis, process improvement and analytics. The habits — written scope, tested delivery, honest numbers — came with us.
Working prototype before you pay
You never pay for a promise. You pay for something you've watched work.
Fixed price, written scope
Every build starts with a document saying what's in and out, and a price that doesn't move.
Built and supported by the people you talk to
No account managers, no offshore hand-offs. The team that scopes it builds it and answers the phone afterwards.
Your data stays in Australia
Sydney-hosted databases, encrypted connections, daily backups. You own the code and the data.
Who we work with
Any business that runs on admin
From a two-person trade to a 200-seat provider. If there's a spreadsheet holding things together, we've probably replaced one like it.
- Trades & construction
- Healthcare & allied health
- NDIS & aged care
- Wholesale & distribution
- Professional services
- Logistics & transport
- Real estate & property
- Hospitality
- Retail & e-commerce
- Consulting & advisory
- Manufacturing
- Childcare & education
Insights
Plain-English advice on software, AI and getting found
8 September 2026 · 3 min read
How much does custom software cost for an Australian small business in 2026?
Real ranges for the tools small businesses actually ask for, what drives the price up or down, and how to avoid paying for software that never gets used.
Costs & pricing · Custom software
7 September 2026 · 4 min read
AI receptionist vs answering service vs voicemail: what actually works for a small business
Missed calls are lost jobs. A clear comparison of the three ways to stop losing them, with costs and the situations each one suits.
AI for business · Phones & calls
6 September 2026 · 3 min read
Five signs your quoting process is costing you jobs
Slow, inconsistent quotes lose work to faster competitors. Here's how to tell if it's happening to you, and what a fix looks like.
Quoting & invoicing · Trades
Questions
Things people ask before they call
If yours isn't here, ask it on the contact form — that's a fine first message.
Can I get a tool custom-made for my business?
Yes — that's what we do. Describe the job you want done (or the spreadsheet you want to retire) and we'll scope a tool around it. Most of the services on this site started as a custom build for one business.
How does 'see it working before you pay' actually work?
After a scoping call we send a short written scope and a fixed price. We then build a working prototype of the core feature and demonstrate it to you. If it does what we agreed, you pay and we complete the build. If it doesn't, you walk away and owe nothing. The prototype covers the core feature, not the whole product, and stays with us until payment.
How much does it cost?
Every service page shows a typical range, and the pricing page has them side by side. Small tools such as a calculator or missed-call assistant start around $450–$700; quote generators, invoicing and websites are typically $700–$3,700; trackers, portals and dashboards $1,500–$7,500; full platforms more. You always get a fixed quote before we start.
How long does it take?
Small tools in a few days. Most builds are live within one to two weeks. Larger platforms are delivered in stages so you're using the first part early.
Do I own what you build?
Yes. On completion the code, design and data are yours. You're never locked in.
What about hosting, support and updates?
Anything that needs hosting, a database or occasional attention runs under a monthly plan that covers hosting, backups, monitoring and support. Prices are on each service page. For tools you host yourself, support is available on a retainer or per request.
Can you work with the systems we already use?
Usually. We connect to Xero, MYOB, Google Workspace, Microsoft 365, most CRMs, calendars, SMS and payment gateways. If something is hard to connect to, we'll say so upfront and suggest a workaround.
Is our data safe? Where is it stored?
Data is stored in an Australian (Sydney) data centre, encrypted in transit and at rest, with daily backups and role-based access. Your data is never used to train AI models.
Do you only work with Sydney businesses?
We're based in Sydney's Hills District and work with businesses across Australia. Almost everything is done online. For larger projects we're happy to come to you around Sydney for requirements workshops, prototype demos and training.
We're not sure what we need. Can you help us work it out?
Yes. The scoping call is exactly that. Tell us what's slow, manual or annoying and we'll suggest the smallest tool that fixes it. Sometimes the answer is 'use this off-the-shelf product' — we'll tell you that too.
Can you build something we could sell as a product?
Yes. Several of the businesses in our portfolio sell software we built for them. We can build multi-user, multi-customer products from the start.
Tell us what's slow. We'll show you it fixed.
A 30-minute call, a written scope and a fixed price. Then a working prototype — before you pay anything.
Get in touch
Tell us what you'd like to build
Two or three sentences is plenty. We'll reply within one business day with questions and a suggested next step — usually a 30-minute call.
Prefer email? info@truenorthanalytics.com.au